Sheraton New Orleans Hotel

500 Canal Street, New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Sheraton New Orleans Hotel is located in the heart of New Orleans overlooking the Mississippi River. Renovated in 2012, this sleek hotel offers accommodation in a 49-story Liberty building.

Set in New Orleans Central Business district of New Orleans, around 20 minutes' walk from Magazine Street, Algiers Levee and Algiers Point Library. The property is in a 20-minute walk to New Orleans city center.

There are a pharmacy, a mall and fairgrounds within a quick reach of the hotel.

The hotel enjoys a beautiful location within 20 minutes' drive from Louis Armstrong New Orleans airport.

Rooms

This property has 1163 guestrooms including club floor club level king room, signature lower floors double room and exclusive club level double room appointed with heating, TV with satellite channels, high-speed internet, a DVD player and a trouser press. Some of the luxurious rooms feature the sea view. They are furnished with a contemporary décor.

Eat & Drink

A continental breakfast is offered at the lounge. Light meals of French cuisine are served in a casual setting of the lobby restaurant. Guests can quench their thirst at Pelican bar with a favorite drink. Commander's Palace and Red Gravy are located within 100 meters away.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

Comforts like a safety deposit box, a car park and a cash machine are provided on site.

Relax

Along with a steam room, a sauna and a hot tub the hotel offers steam baths and reflex massage. On-site fitness amenities include fitness classes, strength-training and a gym.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1163.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Eco friendly
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • City shuttle service
  • Paid valet parking
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • Armchair
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 4 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street, New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    1.5 km
Airports
Train Stations
  • Gallery Bienvenu
    800 m
  • BECA gallery Bridge for Emerging Contemporary Art
    1.0 km
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    100 m
  • Roux Bristro
    20 m
Parks
  • Jean Lafitte National Historical Park and Preserve
    410 m
  • New Orleans Musical Legends Park
    420 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1163

Rooms and availability

Sheraton New Orleans Hotel photos Exterior Hotel information
Club Double Room
Bed type: King-size bed or 2 Single beds or Double bed
Size: 33 m²
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  • Air conditioning
— Less information+ More information

Standard|Club King - Single

Room facilities
    Sheraton New Orleans Hotel photos Exterior Hotel information
    Club King Room
    Bed type: King-size bed or Double bed
    Check Prices
    • Air conditioning
    — Less information+ More information

    Standard|DOUBLE CLUB-KING SIZE BED

    Room facilities
      Club Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Check Prices
      — Less information+ More information
      Sheraton New Orleans Hotel photos Exterior Hotel information
      Club Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Check Prices
      • Air conditioning
      — Less information+ More information

      Standard|QUADRUPLE 2 DOUBLE BEDS-CLUB

      Room facilities
        Sheraton New Orleans Hotel photos Room Traditional King Bed Room
        Club Level King Bed Room
        Bed type: King-size bed or Twin beds
        Check Prices
        — Less information+ More information

        Club Level Room with Complimentary Continental Breakfast

        Sheraton New Orleans Hotel photos Room Traditional King Bed Room
        Tradition Double Room
        Bed type: King-size bed or Double bed or 2 Single beds
        Size: 32 m²
        Check Prices
        • Air conditioning
        — Less information+ More information

        Standard|Traditional King - Double

        Room facilities
          Sheraton New Orleans Hotel photos Room Traditional King Bed Room
          Leisure King Room
          Bed type: King-size bed or Double bed
          Check Prices
          • Air conditioning
          — Less information+ More information

          Standard|Traditional King - Double

          Room facilities
            Sheraton New Orleans Hotel photos Exterior Hotel information
            Leisure King Suite
            Bed type: Double bed or King-size bed
            Check Prices
            • Air conditioning
            — Less information+ More information

            Suite|SUITE KING BED WITH PULL OUT SOFA BED

            Room facilities
              Triple Room
              Bed type: Sleeping arrangements for 3 persons
              Check Prices
              — Less information+ More information

              Standard|TRIPLE STANDARD

              Sheraton New Orleans Hotel photos Exterior Hotel information
              Suite
              Bed type: King-size bed or Double bed
              Check Prices
              • Air conditioning
              — Less information+ More information

              Suite|Suite - Double

              Room facilities
                Tradition Quadruple Room
                Bed type: Sleeping arrangements for 4 persons
                Check Prices
                — Less information+ More information

                Standard|QUADRUPLE TRADITIONAL

                Sheraton New Orleans Hotel photos Restaurant Club Lounge
                Club Floor Room
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                  Club Level King Bed Room
                  Bed type: King-size bed
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information
                  Room facilities
                    Sheraton New Orleans Hotel photos Exterior Hotel information
                    Family Double Room
                    Bed type: King-size bed or Double bed
                    Size: 32 m²
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    Standard|Traditional King - Double (Family Plan)

                    Room facilities
                      Sheraton New Orleans Hotel photos Exterior Hotel information
                      Family King Room
                      Bed type: King-size bed
                      Size: 32 m²
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      Standard|Traditional King - Double (Family Plan)

                      Room facilities
                        Sheraton New Orleans Hotel photos Exterior Hotel information
                        Family Suite
                        Bed type: Double bed
                        Check Prices
                        • Air conditioning
                        — Less information+ More information

                        Suite|Suite - Double (Family Plan)

                        Room facilities
                          Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                          Deluxe Double Room
                          Bed type: Sleeping arrangements for 4 persons or King-size bed or 2 Single beds
                          Size: 32 m²
                          Check Prices
                          • Air conditioning
                          — Less information+ More information

                          Deluxe|Deluxe King - Single

                          Room facilities
                            Sheraton New Orleans Hotel photos Exterior Hotel information
                            Deluxe King Room
                            Bed type: King-size bed or Double bed
                            Check Prices
                            • Air conditioning
                            — Less information+ More information

                            Deluxe|DOUBLE DELUXE KING BED

                            Room facilities
                              Deluxe Triple Room
                              Bed type: Sleeping arrangements for 3 persons
                              Check Prices
                              — Less information+ More information
                              Sheraton New Orleans Hotel photos Exterior Hotel information
                              Deluxe Quadruple Room
                              Bed type: Sleeping arrangements for 4 persons
                              Check Prices
                              • Air conditioning
                              — Less information+ More information

                              Deluxe|QUADRUPLE DOUBLE-DELUXE

                              Room facilities
                                Sheraton New Orleans Hotel photos Exterior Hotel information
                                Executive Suite
                                Bed type: Double bed
                                Check Prices
                                • Air conditioning
                                — Less information+ More information

                                Executive Suite

                                Room facilities
                                  Sheraton New Orleans Hotel photos Exterior Hotel information
                                  Deluxe Family Double Room
                                  Bed type: King-size bed or Double bed
                                  Size: 32 m²
                                  Check Prices
                                  • Air conditioning
                                  — Less information+ More information

                                  Deluxe King

                                  Room facilities
                                    Sheraton New Orleans Hotel photos Exterior Hotel information
                                    Deluxe Family King Room
                                    Bed type: King-size bed
                                    Size: 32 m²
                                    Check Prices
                                    • Air conditioning
                                    — Less information+ More information

                                    Deluxe King

                                    Room facilities
                                      Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                                      Traditional King Bed Room
                                      Bed type: King-size bed or Double beds
                                      Size: 32 m²
                                      Check Prices
                                      • Air conditioning
                                      • Shower
                                      — Less information+ More information
                                      Room facilities
                                        Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                                        Deluxe King Bed Room
                                        Bed type: King-size bed
                                        Check Prices
                                        • Air conditioning
                                        — Less information+ More information
                                        Room facilities
                                          Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                                          Deluxe King Bed Room
                                          Bed type: King-size bed
                                          Check Prices
                                          • Air conditioning
                                          • Shower
                                          — Less information+ More information
                                          Room facilities
                                            Sheraton New Orleans Hotel photos Room Traditional King Bed Room
                                            Traditional King Bed Room
                                            Bed type: King-size bed
                                            Check Prices
                                            • Air conditioning
                                            • Shower
                                            — Less information+ More information
                                            Room facilities

                                              How to reach hotel

                                              hotel Sheraton New Orleans Hotel New Orleans location
                                              Show big map »

                                              Hotel Address:

                                              500 Canal Street, New Orleans, United States, 70130

                                              Get directions
                                              City Center
                                              • New Orleans
                                                1.5 km
                                              Airports
                                              Train Stations
                                              • Gallery Bienvenu
                                                800 m
                                              • BECA gallery Bridge for Emerging Contemporary Art
                                                1.0 km
                                              Restaurants
                                              • Commander's Palace (cuisine: American, Cajun & Creole)
                                                100 m
                                              • Roux Bristro
                                                20 m
                                              Parks
                                              • Jean Lafitte National Historical Park and Preserve
                                                410 m
                                              • New Orleans Musical Legends Park
                                                420 m
                                              Hotel information
                                              • Check-in:
                                                from  3 pm
                                              • Check-out:
                                                until  12 pm
                                              • Year renovated:
                                                2012
                                              • Number of floors:
                                                49
                                              • Number of rooms:
                                                1163

                                              Sheraton New Orleans Hotel Location

                                              Legend
                                              • Current hotel
                                              • Hotels nearby
                                              • Other hotels
                                              • Airports
                                              • Underground stations
                                              • Train stations
                                              • Parks
                                              • Tourist attractions
                                              • Museums
                                              • Convention centers
                                              • Stadiums
                                              • Food and meals
                                              • General

                                              Hover above the icons to see hotel photo and details.

                                              Click the hotel to go to the main hotel page.

                                              Route Planner
                                              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                              What's nearby

                                              Tourist attractions

                                              • Old Absinthe House Bar - 400 m
                                              • Downtown Central Business District - 500 m
                                              • New Orleans Riverwalk - 500 m

                                              Popular areas

                                              • Harrah's Casino - 300 m

                                              Places of interest

                                              Convention centers

                                              Sport related

                                              Amusement

                                              • Penny Arcade - 100 m

                                              Museums

                                              Parks

                                              • Jean Lafitte National Park - 100 m
                                              • Woldenberg Park - 400 m

                                              Halls

                                              • Gallier Hall - 400 m

                                              Medical care and Hospitals

                                              • The Spa at Windsor Court - 200 m

                                              Casinos

                                              Golf courses and Country clubs

                                              Local attractions

                                              • Warehouse District - 1.6 km
                                                New Orleans, LA
                                              • Faubourg Marigny - 1.6 km
                                                New Orleans, LA
                                              • Mardi Gras World - 2.0 km
                                                1380 Port of New Orleans Place, New Orleans
                                              • Algiers Levee - 1.6 km
                                                Patterson Street, New Orleans
                                              • New Orleans African-American Museum - 1.6 km
                                                1418 Governor Nicholls St., New Orleans

                                              Near the hotel

                                              • Audubon Insectarium - 200 m
                                                423 Canal Street, New Orleans
                                              • New Orleans Musical Legends Park - 420 m
                                                311 Bourbon Street, New Orleans
                                              • Audubon Aquarium of the Americas - 500 m
                                                #1 Canal Street, New Orleans
                                              • Storyville District - 490 m
                                                125 Bourbon Street, New Orleans
                                              • Jean Lafitte National Historical Park and Preserve - 410 m
                                                419 Decatur Street, New Orleans
                                              • Germaine Wells Mardi Gras Museum - 420 m
                                                813 Bienville St, New Orleans
                                              • Woldenberg Riverfront Park - 470 m
                                                1 Canal St, New Orleans

                                              Restaurants nearby

                                              • Commander's Palace - 100 m

                                                Address: 1403 Washington Ave
                                                Phone: 504 899-8221

                                                72% likes this, based on 2176 reviews
                                                Cuisine: American, Cajun & Creole
                                                Price Range: CAD 40 - CAD 102

                                              • Palace Cafe - 110 m

                                                Address: 605 Canal St
                                                Phone: 504-523-1661

                                                62% likes this, based on 755 reviews
                                                Cuisine: French, Contemporary, Cajun & Creole
                                                Price Range: CAD 40 - CAD 51

                                              • Wendy's - 50 m

                                                Address: 509 Canal St
                                                Phone: (504) 523-6141

                                                64% likes this, based on 5 reviews

                                              • Roux Bristro - 20 m

                                                Address: 500 Canal St
                                                Phone: (504) 525-2500

                                              • Red Gravy - 80 m

                                                Address: 125 Camp Street
                                                Phone: 504-561-8844

                                                71% likes this, based on 286 reviews
                                                Cuisine: American, Italian
                                                Price Range: CAD 13 - CAD 32

                                              Hotel information
                                              • Check-in:
                                                from  3 pm
                                              • Check-out:
                                                until  12 pm
                                              • Year renovated:
                                                2012
                                              • Number of floors:
                                                49
                                              • Number of rooms:
                                                1163
                                              Hotels nearby

                                              Sheraton New Orleans Hotel Reviews

                                              Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

                                              Average guest rating

                                              7.2out of 10
                                              Very good
                                              Based on 40 reviews

                                              Rating by category:

                                              Location
                                              9.2
                                              Rooms
                                              7.8
                                              Value
                                              8.0
                                              Dining
                                              6.0
                                              Service
                                              8.0

                                              Guest reviews

                                              • Older travelers
                                                5.4

                                                Location

                                                We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

                                              • Older travelers
                                                9.0

                                                Location was great and the Breakfast buffet was to die for.

                                                33usd to park for one night. 52dollar breakfast.

                                              • Older travelers
                                                7.4

                                                Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

                                                For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

                                              • Older travelers
                                                7.4

                                                Convenience beds health club

                                                Paid for club floor. Breakfast is now quite stingy compared to last year

                                              • Older travelers
                                                7.8

                                                a great room with splendid view over Mississippi River & town

                                                the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

                                              • Older travelers
                                                10.0

                                                I like the distance to bourbon street

                                              • Group of friends
                                                3.8

                                                Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

                                              • Older travelers
                                                8.8

                                                The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

                                                rooms small

                                              • Older travelers
                                                9.2

                                                It was easy access

                                                The room temperature was warm, no matter if you adjusted the air conditioner

                                              • Older travelers
                                                8.4

                                                The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

                                              • Couple
                                                8.4

                                                Friendly staff

                                                The hotel valet parking was very slow in retriving the car when we needed to leave

                                              • Older travelers
                                                5.8

                                                Close to all main attractions

                                                A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

                                              • Group of friends
                                                9.6

                                                Good price, good location, excellent service overall a good choice

                                              • Single
                                                6.6

                                                Very friendly and helpful staff.

                                                The time it takes to park and getting the car back.

                                              • Family with children
                                                7.4

                                                They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

                                                The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

                                              How to reach hotel

                                              hotel Sheraton New Orleans Hotel New Orleans location
                                              Show big map »

                                              Hotel Address:

                                              500 Canal Street, New Orleans, United States, 70130

                                              Get directions
                                              City Center
                                              • New Orleans
                                                1.5 km
                                              Airports
                                              Train Stations
                                              • Gallery Bienvenu
                                                800 m
                                              • BECA gallery Bridge for Emerging Contemporary Art
                                                1.0 km
                                              Restaurants
                                              • Commander's Palace (cuisine: American, Cajun & Creole)
                                                100 m
                                              • Roux Bristro
                                                20 m
                                              Parks
                                              • Jean Lafitte National Historical Park and Preserve
                                                410 m
                                              • New Orleans Musical Legends Park
                                                420 m
                                              Hotel information
                                              • Check-in:
                                                from  3 pm
                                              • Check-out:
                                                until  12 pm
                                              • Year renovated:
                                                2012
                                              • Number of floors:
                                                49
                                              • Number of rooms:
                                                1163